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Everything you need to know about OustCloud Minecraft hosting
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Setting up your first Minecraft server
Learn how to set up your first Minecraft server with OustCloud in just a few minutes.

Step 1: Choose Your Plan

Visit our billing page and select the plan that best fits your needs. For beginners, we recommend starting with our Budget plan which supports up to 20 players.

Step 2: Server Configuration

Once your order is processed, you'll see your server details in the customer panel. Access your control panel using the credentials provided there.

Step 3: Basic Settings

  • Set your server name and description
  • Configure game mode (Survival, Creative, Adventure)
  • Set difficulty level
  • Enable/disable PvP

Step 4: Start Your Server

Click the "Start Server" button in your control panel. Your server will be ready in 30-60 seconds.
💡 Tip: Your server IP address will be shown in the control panel. Share this with your friends to let them join your server!
Connecting to your server
Step-by-step guide to connect to your OustCloud Minecraft server.

For Java Edition

  1. Open Minecraft Java Edition
  2. Click "Multiplayer"
  3. Click "Add Server"
  4. Enter your server name and IP address
  5. Click "Done" and then "Join Server"

For Bedrock Edition

  1. Open Minecraft Bedrock Edition
  2. Go to "Play" → "Servers"
  3. Scroll down and click "Add Server"
  4. Enter server details and port number
  5. Click "Save" and join your server
📝 Note: Make sure your server is running before attempting to connect. Check the server status in your control panel.
Understanding your control panel
A comprehensive guide to navigating your OustCloud control panel.

Dashboard Overview

Your dashboard shows key server information:
  • Server status (Online/Offline)
  • Current player count
  • CPU and RAM usage
  • Server uptime

File Manager

Access and edit your server files directly through the web interface. You can:
  • Upload and download files
  • Edit configuration files
  • Manage world files
  • Install plugins and mods

Console

View server logs and execute commands in real-time. The console shows:
  • Player join/leave messages
  • Server warnings and errors
  • Plugin messages
  • Performance metrics
Managing server properties
Learn how to configure your server properties for optimal gameplay.

Accessing Server Properties

Navigate to Files → server.properties in your control panel. This file contains all the main server settings.

Essential Settings

SettingDescriptionDefault
max-playersMaximum number of players20
difficultyGame difficulty (easy, normal, hard)easy
pvpEnable/disable player vs playertrue
gamemodeDefault game modesurvival
⚠️ Important: Always restart your server after making changes to server.properties for the changes to take effect.
Creating and managing backups
Keep your server data safe with automatic and manual backups.

Automatic Backups

OustCloud automatically creates backups of your server:
  • Budget Plan: Manual backups
  • Premium Plan: Weekly backups

Creating Manual Backups

  1. Go to the "Backups" section in your control panel
  2. Click "Create Backup"
  3. Enter a description for your backup
  4. Click "Start Backup Process"

Restoring from Backup

  1. Stop your server
  2. Go to "Backups" and select the backup you want to restore
  3. Click "Restore" and confirm
  4. Wait for the restoration process to complete
  5. Start your server
⚠️ Warning: Restoring a backup will overwrite your current server data. Make sure to create a backup before restoring if needed.
Installing plugins (Bukkit/Spigot/Paper)
Add new features to your server with plugins using our easy one-click installer or manual installation.

Prerequisites

Your server must be running a Bukkit, Spigot, or Paper server software to use plugins.

Method 1: One-Click Plugin Installer (Recommended)

OustCloud features an automatic plugin installer that makes adding plugins incredibly easy:
  1. Go to the "Plugins" section in your control panel
  2. Browse our curated library of popular plugins
  3. Click "Install" on any plugin you want
  4. The plugin will be automatically downloaded and installed
  5. Restart your server if it didn't automatically restart

Method 2: Manual Installation (.jar files)

If you want to install a plugin not in our library, you can manually upload it:
  1. Download the plugin .jar file from a trusted source
  2. Access your server's File Manager
  3. Navigate to the "plugins" folder
  4. Upload the plugin .jar file
  5. Restart your server

Popular Plugins Available

  • EssentialsX: Essential commands and utilities
  • WorldEdit: World editing and building tools
  • LuckPerms: Advanced permission management
  • Vault: Economy and permission API
  • WorldGuard: World protection and region management
  • ClearLagg: Performance optimization
💡 Tip: Use our one-click installer whenever possible - it ensures compatibility and automatic updates for supported plugins!
Setting up modded servers (Forge/Fabric)
Learn how to set up modded Minecraft servers with Forge or Fabric.

Installing Mods

  1. Create a "mods" folder in your server directory if not already present.
  2. Download compatible mods (.jar files)
  3. Upload mods to the mods folder
  4. Restart your server
⚠️ Important: All players connecting to your server must have the same mods installed on their client.
Common server issues and solutions
Troubleshoot common Minecraft server problems.

Server Won't Start

Symptoms: Server stops immediately after starting
Solutions:
  • Check console for error messages
  • Verify server.properties syntax
  • Ensure sufficient RAM allocation
  • Check for conflicting plugins

High CPU Usage

Symptoms: Server lagging, TPS drops
Solutions:
  • Reduce view distance
  • Limit entity spawning
  • Optimize redstone contraptions
  • Use performance plugins like ClearLagg

Players Can't Connect

Symptoms: Connection timeout or refused
Solutions:
  • Check if server is running
  • Verify server IP and port
  • Check firewall settings
  • Ensure server isn't full
💡 Still having issues? Contact our support team via Discord, customer panel, or email for personalized assistance.
Payment methods and billing
Learn about payment options and billing procedures.

Available Payment Methods

  • GCash: Instant payments via mobile wallet
  • Bank Transfer: Direct transfers from major Philippine banks
  • PayMaya: Digital wallet payments

Billing Cycle

All plans are billed monthly in advance. Your billing date depends on when you first subscribe.

Late Payments

Servers are suspended 3 days after the due date. You have 7 days to make payment before data deletion.

Refund Policy

We offer a 7-day money-back guarantee for new customers. Contact support for refund requests.
Upgrading or downgrading your plan
Change your hosting plan as your server grows or shrinks.

Upgrading Your Plan

  1. Create a ticket via the website or discord
  2. Select your new plan
  3. Pay the prorated difference
  4. Your server will be upgraded automatically after payment

Downgrading Your Plan

  1. Contact support to request a downgrade
  2. Ensure your server data fits the new plan limits
  3. The downgrade takes effect on your next billing cycle
  4. You'll receive a prorated credit
📝 Note: Upgrades are instant, but downgrades take effect on your next billing cycle to avoid data loss.