Cookie Policy

Last Updated: July 16, 2025 | Version 1.0

This Cookie Policy explains how OustCloud ("we," "our," or "us") uses cookies and similar technologies when you visit our website or use our services. This policy should be read together with our Privacy Policy and Terms of Service.

By continuing to use our website and services, you consent to our use of cookies as described in this policy.

1. What are Cookies?

1.1 Definition

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

1.2 How Cookies Work

When you visit our website, your browser may automatically accept cookies. These cookies store information about your preferences and help us understand how you use our website.

1.3 Similar Technologies

In addition to cookies, we may use similar technologies including:

Web Beacons: Small graphic images that track user activity
Local Storage: Data stored locally on your device
Session Storage: Temporary data stored during your session
Pixels: Tiny images that collect usage information

1.4 First-Party vs Third-Party

We use both first-party cookies (set by us) and third-party cookies (set by our partners and service providers).

2. Types of Cookies We Use

We classify cookies into four main categories based on their purpose:

Cookie Type	Purpose	Duration	Consent Required
Essential	Required for website functionality	Session/Persistent	No
Analytics	Understand website usage	Persistent	Yes
Functionality	Remember preferences	Persistent	Yes
Marketing	Targeted advertising	Persistent	Yes

2.1 Session vs Persistent Cookies

Session Cookies: Deleted when you close your browser
Persistent Cookies: Remain on your device for a set period or until deleted

3. Essential Cookies

3.1 Purpose

Essential cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility.

3.2 Examples of Essential Cookies

Cookie Name	Purpose	Duration
session_token	Maintains your login session	Session
csrf_token	Prevents cross-site request forgery	Session
cookie_consent	Remembers your cookie preferences	1 year
language_preference	Stores your language selection	1 year

3.3 Legal Basis

Essential cookies do not require consent as they are necessary for the legitimate operation of our website and services.

Important: Disabling essential cookies may prevent you from using certain features of our website or accessing your account.

4. Analytics Cookies

4.1 Purpose

Analytics cookies help us understand how visitors use our website, which pages are most popular, and how we can improve the user experience.

4.2 Information Collected

Analytics cookies may collect information such as:

Pages visited and time spent on each page
How you arrived at our website
Device and browser information
General geographic location
User interactions and behavior patterns

4.3 Analytics Services

Service	Provider	Purpose	Privacy Policy
Google Analytics	Google	Website traffic analysis	View
Server Analytics	OustCloud	Performance monitoring	View

4.4 Data Anonymization

We configure our analytics tools to anonymize or pseudonymize personal data wherever possible, including IP address anonymization.

5. Functionality Cookies

5.1 Purpose

Functionality cookies allow our website to remember choices you make and provide enhanced, personalized features.

5.2 Examples of Functionality

Remembering your login information
Storing your preferences (theme, language, etc.)
Maintaining shopping cart contents
Customizing content based on your location
Remembering accessibility settings

5.3 Common Functionality Cookies

Cookie Name	Purpose	Duration
user_preferences	Stores user settings and preferences	1 year
theme_selection	Remembers chosen website theme	1 year
timezone	Stores your timezone for scheduling	1 year

5.4 Impact of Disabling

Disabling functionality cookies may result in a less personalized experience and may require you to re-enter preferences each time you visit.

6. Marketing Cookies

6.1 Purpose

Marketing cookies are used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

6.2 How They Work

Track your browsing behavior across websites
Build a profile of your interests
Deliver targeted advertisements
Measure ad performance and effectiveness
Prevent you from seeing the same ads repeatedly

6.3 Marketing Partners

Partner	Service	Purpose	Opt-out Link
Google Ads	Google	Targeted advertising	Opt-out
Facebook Pixel	Meta	Social media advertising	Opt-out

6.4 Consent Requirements

We only use marketing cookies with your explicit consent. You can withdraw this consent at any time through our cookie settings.

Note: Marketing cookies may track your activity across multiple websites. Review third-party privacy policies for more information.

7. Third-Party Cookies

7.1 What Are Third-Party Cookies?

Third-party cookies are set by domains other than the one you're visiting. They are commonly used for advertising, analytics, and social media integration.

7.2 Our Third-Party Partners

We work with trusted third-party partners who may set cookies on our website:

Analytics Partners

Google Analytics: Website traffic and user behavior analysis
Hotjar: User experience and heat mapping

Payment Partners

GCash: Mobile wallet payment processing
PayMaya: Digital payment services

Support Partners

Zendesk: Customer support chat functionality
Discord: Community support integration

7.3 Control Over Third-Party Cookies

You can manage third-party cookies through:

Our cookie preference center
Your browser settings
Third-party opt-out tools
Individual partner settings

7.4 Third-Party Responsibilities

Third-party partners are responsible for their own cookie practices and privacy policies. We recommend reviewing their policies for detailed information.

8. Managing Your Cookie Preferences

8.1 Cookie Preference Center

You can manage your cookie preferences at any time through our cookie preference center, accessible from our website footer.

Cookie Preference Center

View all cookies used on our website
Enable or disable specific cookie categories
Update your consent preferences
Learn more about each cookie's purpose

8.2 Browser Settings

You can also manage cookies through your browser settings:

Google Chrome

Click "Settings" → "Privacy and security" → "Cookies and other site data"
Choose your preferred cookie settings
You can block all cookies or specific types

Mozilla Firefox

Click "Options" → "Privacy & Security"
Under "Cookies and Site Data," adjust your settings
You can block trackers and manage exceptions

Safari

Click "Safari" → "Preferences" → "Privacy"
Choose how Safari handles cookies and tracking
You can block all cookies or allow from current website only

8.3 Mobile Devices

For mobile devices, you can manage cookies through your browser app settings or device privacy settings.

8.4 Impact of Disabling Cookies

Disabling cookies may affect your experience on our website:

You may need to re-enter information repeatedly
Some features may not work properly
Personalized content may not be available
You may still see advertisements, but they won't be targeted

10. Updates to This Policy

10.1 Policy Changes

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law.

10.2 Notification of Changes

Update the "Last Updated" date
Notify you through our website banner
Send email notifications for material changes
Request renewed consent if required

10.3 Review Recommendations

We recommend reviewing this policy periodically to stay informed about how we use cookies and your available choices.

11. Contact Us

Privacy and Data Protection
Email: [email protected]

General Support
Email: [email protected]
Website: https://oustcloud.com

Quick Actions

This Cookie Policy is effective as of January 13, 2025, and applies to all visitors to our website.

For questions about this Cookie Policy, please contact us at [email protected].